Is proof of vaccination required? Proof of vaccination will not be required for Legends of Horror guests at Casa Loma. Guest would only be required provide proof of vaccination if they enter the Glass Pavilion to dine/drink. For more information on proof of vaccination requirements from the Province of Ontario please visit ontario.ca.

Are masks required? Yes, all persons (staff and guests) entering or remaining on the premises are required to wear mask or face covering which covers the nose, mouth and chin as required under City of Toronto by-law no.541-2020

Will physical distancing be required? Yes, guests will be required to follow social/physical distancing guidelines carefully, maintaining 2 metres (6 feet) of space from others. All guests will be required to adhere to the physical distancing guidelines. This will apply throughout the attraction including in queue lines, in exhibits, and in restrooms.

Will my contact information be taken? Yes, guest must complete a guest screening/contact tracing form upon arrival. Contact information will be kept for 30 days for potential COVID-19 Contact Tracing and shared only when requested by Toronto Public Health.

Is this a guided tour?  No, the tour is self-guided, along a 2 km trail. There are staff throughout to direct you along the way.

What is the minimum age recommended? (For example, can a 7 year old take part, too, with their parents?) Legends of Horror is an all-ages event, however children 13 and under must be accompanied by an adult. Parental discretion is advised. We recommend the Family Hours, 5pm – 6:30pm for younger children as it will be earlier in the evening when less dark and there are no live actors.

Where is the entrance? The entrance to Legends of Horror is through the gate at Davenport and Walmer Rd., directly into the lower gardens.

Where do people park? We encourage guests to park at the George Brown lots given they are closer to the entrance at Davenport and Walmer Rd. These are Pay-and-Display lots, not operated by Casa Loma. There is also limited paid onsite parking at Casa Loma, subject to capacity.

Does the program run even in the event of rain?  It is a rain or shine event, with the exception of severe weather that would put our guests and staff in danger. In the event of a cancellation, ticketholders would be notified by email.

If I purchase tickets online for a set time, how in far advance should I arrive? Guests should plan to arrive on time for allotted time. If they have not pre-purchased their tickets, guests can purchase tickets upon arrival onsite and will be place in line in the order they arrive. Tickets purchased onsite are first come, first served and admission is subject to capacity.

Can I bring water? Or any other form of food? No outside food or beverage will be permitted.  There is a café/bar at the midway point for guests to purchase food and beverage. Proof of vaccination will be required to enter this area. For more information on proof of vaccination requirements from the Province of Ontario please visit ontario.ca.

Is there a place to stop for washrooms once in the experience? At the midway point of the experience, there are restrooms for guests.

Are photos and video allowed? While professional photography requires advanced permission/consent (such as media), we encourage guests to take photos to share on social media.

Is it recommended it for women who are pregnant? Given the amount of walking and limited seating available during the course of the tour, it is not ideal. Guests need to determine if they feel physically able to participate and use their discretion.

Is the program wheelchair/walker accessible? Given this is primarily outdoors and in the tunnels with several sets of stairs, it is not wheelchair/walker accessible.